Question about migrating OLD CD Keys

[.Kid.]

It seems that the CD Key has changed a bit since Asheron's Call was first released.

On the back of my CD it has something like this:

xxxxx - xxxxxxxxxxxx

and when I try entering my CD Key into an Turbine account it has:

xxxxx - xxxxx - xxxxx - xxxxx - xxxxx

That competely confused me. I tried fitting the numbers/letters in but I still didn't have enough letters/numbers...what's the prob?

[Yula_the_Mighty]

The key format was changed for Turbine accounts. The old style keys for original AC or AC:DM are not accepted. Why are you trying to enter an old style key in the first place?

If you migrated from the zone - your old style key would have been copied from the zone over into your Turbine account. Some people have reported issues with the Turbine billing system requesting you to reenter your original key. If this happens you need to contact Turbine billing support so that they can help you.

http://forums.ac.turbinegames.com/showthread.php?t=3414
You can use either Fuze system and ask a question or call billing support.

Good Luck,

Yula the Mighty - HG