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Xaius
07-31-2005, 04:15 PM
Ok, I purchased Throne of Destiny, and loaded it up, registered a username, and entered my CD key in. However, when I try to log into the game, it says "The authentication attempt failed because no valid subscription for the named account was found." So, I clicked the Forgot my Password button and changed my password thinking I may have entered it wrong originally. I received the confirmation e-mail, but I still can not log in. When I check my subscription status, it says my billing plan is preorder. And I can log into the website, just not the game. Also, I went to the Billing Info part fo the webpage, and entered my credit card number, which it did not ask me for when I registered the account. Am I missing a step here? Thnx for any help.

Debbie Brown
07-31-2005, 04:32 PM
It sounds to me you entered a pre-order key, not a full retail key. You would need to buy a retail copy to play the game.

Xaius
07-31-2005, 04:57 PM
Ok, I figured it out. After putting in your preorder key for ToD, I had to put in my product ket for AC.