Leafcull And Frostfell Coming Down

[Jessica]

Saturday, Dec. 13, 6:45am Eastern
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We're pulling down both Leafcull and Frostfell until we can determine what is causing the inventory item losses and get a fix installed. Both worlds will be down until tomorrow morning at the earliest. World broadcasts are going out now and the worlds will be down within 30 minutes, or 7:15am Eastern.

As a note, we've been working on tracking this down and have a good lead on it; we'll keep you updated throughout the day.

If other worlds start to exhibit the same behavior, please let us know immediately at accmty@microsoft.com.

-Jessica

[Tara Malkav]

Though no one likes to hear their world is going to be down for a while, thank you for promtly attacking the problem. ^_^

[Jessica]

We'll stay on it, and we apologize for the inconvenience. Our goal is to get them back up as soon as humanly possible.

And many thanks to all the AC people at MS; it is very early in the morning there and some of them had to leave their beds to take care of this, which they did without hesitation or complaint.

[MomentofClarity]

So all the worlds came down for that problem but LC and FF are staying down longer than others?

[boneyard]

from what i read and i dont see how you could read it differently only leafcull and frostfell are going to be taken down / have been taken down.

[boneyard]

try again, hg works fine and i didnt see anything posted about other worlds being down.

[Lauriina]

Thx to AC people at MS for doing ur best !!!
we really appreciate.

[Paloma]

I get the Zone Disconnect notice when my ISP burps. It isn't always about the server. Also get login lag and get dropped at times. Usually involving a bad server connect. I've been on DT off and on all morning.

[Harzah]

Thanks very much for the announcement and all your efforts!

[Ibn]

Status update: srand just told me that we are building a potential fix right now. After it completes, it would then need to be tested before the prop process could begin. So we're still looking at tomorrow morning at the earliest, but we do have progress.