Problems entering a world

[wenckgsad]

This is my first time trying Asheron's Call and am very excited to be able to try it. However, I am unable to enter a world. I get as far as picking a world, then the mouse icon changes and screen goes black with icon still there. It stays like this indefinitely, even after machince stops processing. I end up having to pull my power cord plug to reboot. I am able to play DDO -also from Turbine so not sure why I would have a problem here. Any help would be appreciated as I only have 13 days after today to figure out if I want to stay here.:o

[wenckgsad]

I have figured out what happened. Didn't have my firewall allowing access to the client exe. now just getting the server can't connect-but going to delete the userpreference file and see if that works.

[Strode]

Let me know how that works out. The only way I can get the game to work is to shut down the MCCAFREE firewall all together.

[Devil's Saint]

Let me know how that works out. The only way I can get the game to work is to shut down the MCCAFREE firewall all together.

This problem as the other people have referred to happens a good deal of the time on updates. For me the answer is to start the update and sign in then close it down, then go to my ZONE ALARM client and allow the AC client full access again. This happens every update because Zone Alarm and other firewall programs notice the change and are doing their part to protect your PC.

Never fear your PC is safe with AC and you should be A OK after this.

The only other problem most people might have is when their PC (through use of another program) has changed the port. For that just reset the port as described in the help files here.

[grock65]

How do i shut off my window xp fire wal? im stuck in black limbo upon entering the game and this is utterly nonsense ive played ac before on this exact computer i should not be having these problems.