free trail problem

[Mr. Darktide]

I recently downloaded the free trial version of the game about a couple of weeks ago. About 3 days ago, I decided to go out and buy the game, but found out that the game doesnt come with an installation CD but a DVD instead.

I am unable to see my true lvl in the game as I havent been able to update my account to the xpack version of it. I have already opened my two accounts back up that I used to use and basically need to know how exactly I turn in my CD key to activate an account to full status.

Note: I am unable to find this on the AC webpage or even how I even downloaded a free version to begin with. Please help someone.

[Lancelore]

Hallo Darktide,

Welcome back !!!!

To activate old accounts you need to contact Turbine by e-mail or phone. They need to transfer it from the old zone accounts. You need to know the names, on which server you where playing and that kind of stuff. Here is a link where you questions are answered: http://ac.turbine.com/index.php?page_id=378#needupgrade

You must give Turbine some day times to fix it.

[baybear57]

If you've already re-activated your old accounts, you should be able to log into your account at https://myaccount.turbine.com and see an option to upgrade to Throne of Destiny.

If you don't see that option, then yes, you'll need to call customer service and have them do it manually.