READ THIS BEFORE POSTING! OFFICIAL TECH SUPPORT CONTACT INFO!

[Ibn]

Our AC franchise technical support representatives have volunteered to keep an eye on this forum.

Please note that this forum is NOT a replacement for our primary technical support website, found here (http://www.fuzeqna.com/asheronscall/consumer/search.asp?action=search&keyword=&match=and&catID1=4&catID2=). The reps' primary responsibility is to that site. However, this forum is a good place to discuss issues with your fellow players.

[Ibn]

Before posting here, I recommend that you look at our primary technical support resources.

Our primary customer service page can be found here:
http://ac.turbinegames.com/index.php?page_id=173

Our primary technical support site is here:
http://www.fuzeqna.com/asheronscall/consumer/search.asp

Subscription and Billing FAQs can be found here:
http://ac.turbinegames.com/index.php?page_id=174

Information on the latest monthly events can be found here:
http://ac.turbinegames.com/index.php?page_id=40

[Ibn]

Our Quality Assurance personnel do scan this forum looking for issues that need to be filed as bugs. To help them try to reproduce issues, please post the following information when you post your problem. (This will also assist other players in helping you, too!)

Operating system
Processor type and speed
Amount and type of system RAM
Video card chipset and amount of video RAM
Display driver version
In the case of mouse issues, mouse driver version