question about billing

[Fenping-pong]

So my last billing date was on march 3rd, and I went to cancel my account today to find out my next payment date is scheduled for april 30th, meaning I have already been billed for this month, 28 days after the last time I was charged. I thought the cycle was 30 days, so I checked my bank account and sure enough, there is a pending charge to turbine from today. Since I just cancelled my sub am I losing the $13 dollars and my account will remain active until the next billing date? I really hope not, the game is almost unplayable during peak hours, and I don't feel like paying that since it hasnt even been 30 days since I was last billed.

[Fenping-pong]

Charge is no longer pending and has been processed. Great.

[Sasquatch]

Questions about specific account charges should be placed to Account Management directly. You can find their contact options at the following URL:

http://support.turbine.com

Just click on the Asheron's Call graphic and then click on Account Management.

[Fenping-pong]

Thanks for sending me in the right direction

[TonyL100]

hi, I seem to be having probs also, tried to temp suspend the account, as I'm going into
the hospital for 3 months, i think it worked, but it just says "cancellation pending",
and it has a RESUME button , so i dont know if Credit card will be charged again,

[Sasquatch]

Cancellation pending means that on your expiration date your account will enter a suspended status and you will not be charged again until you choose to reinstate your subscription.