PDA

View Full Version : Cannot enter the game world.....


Rhykar
08-12-2009, 11:26 AM
I decided to give AC another go around. So, I dowloaded the 2 weeks trial to make sure the game was what fondly remembered. I have dowloaded the client, installed, and updated the game. Here is where the oddities begin to happen.

I loaded up Frostfell, and create a character. I exited the game a short period later to run an errand. When I go to load up the character it would not load it into the game. It gets stuck at that moment of just beginning to enter the game world. In a couple of minutes an error pops up that the connection to the server was lost.

So, I decided to try out another server to see if it was something whacky. I created a character on Harvestgain, and was able to enter the world. I then log out of that the HG character, and restart AC. After the AC restart I attempt to log into the freshly made HG character, and I cannot log into it either. It get stuck now just like on Frostfell.

At this point any character I create on either of these 2 servers cannot enter the game. I am afraid to try yet another server in fear I will get the same results as these two once I create the first character.

I am running Windows Vista 64 bit with SP 2. I have Windows Firewall set to allow AC to run. The Antivirus I am running is Trend Micro Antivirus, so I cannot see any reason that would be causing the problem. Any thoughts on this wierd situation would be greatly appreciated!

Mirthgar
08-12-2009, 01:00 PM
Sounds like a ports issue, did you setup port forwarding on your router (if you use one)? Also (again if you use a router) have you tested without the router by connecting your pc directly to your ISP's modem?

Aside from that maybe try a 'clean boot' of Windows just to see if another app or service is using those ports. (clean boot step here (http://na6.salesforce.com/_ui/selfservice/pkb/PublicKnowledgeSolution/d?orgId=00D80000000L4s5&id=50180000000PIIH&retURL=%2Fsol%2Fpublic%2Fsolutionbrowser.jsp%3Fsea rch%3Dclean%2Bboot%26cid%3D02n800000001SCj%26orgId %3D00D80000000L4s5%26t%3D4&ps=1), after testing AC you can put Windows back to a normal bootup by undoing those changes)

If it keeps up definitely open a support request (http://ac.turbine.com/index.php?option=com_content&view=article&id=449:technical-issues&catid=77:asherons-call-support&Itemid=76).

Rhykar
08-12-2009, 02:01 PM
Sounds like a ports issue, did you setup port forwarding on your router (if you use one)? Also (again if you use a router) have you tested without the router by connecting your pc directly to your ISP's modem?

Aside from that maybe try a 'clean boot' of Windows just to see if another app or service is using those ports. (clean boot step here (http://na6.salesforce.com/_ui/selfservice/pkb/PublicKnowledgeSolution/d?orgId=00D80000000L4s5&id=50180000000PIIH&retURL=%2Fsol%2Fpublic%2Fsolutionbrowser.jsp%3Fsea rch%3Dclean%2Bboot%26cid%3D02n800000001SCj%26orgId %3D00D80000000L4s5%26t%3D4&ps=1), after testing AC you can put Windows back to a normal bootup by undoing those changes)

If it keeps up definitely open a support request (http://ac.turbine.com/index.php?option=com_content&view=article&id=449:technical-issues&catid=77:asherons-call-support&Itemid=76).

I am not using a router. This laptop is connected directly to the cable modem here at my house. I had tried a clean boot already to make sure that nothing was interfering with AC. I have done a power cycle on the modem, as well as flush the DNS.

Out of the want to try Dereth out again I tried to load AC up a moment ago once more on Frostfell. I was able to get my character to load up in game, through the training Hall, and through the starter quest in The Hotburg Redoubt. When I Lifestone recall back to Holtburg I get DC'd, and now I cannot enter the game with the same problem as before.

As much as I would so much love to run around Dereth again there is no reason that I should be having problems when I have no problems running so many other more "sophisticated" MMOs (including your own LOTRO). I think I am just gonna leave Dereth in my memories as I can play other games that do not cause this much trouble just to get logged in.