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Old 11-06-2009, 11:01 PM   #31
Ruhelos
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Re: Turbine's messages in e-mail

I know that I work for an ISP. I know the dangers of this sort of thing, and I pretty much like to think I know how to clear my cookies (gasp) and protect myself from what I see as a threat. You also have NO IDEA what bluehornet is doing with this information (if anything) or that they are even tracking anything you do. So, yea, you're going all conspiracy theory for no reason (imho).

*shrug*

Plus, I'm sure this isn't the AC teams idea. Like I said, I got a similar one about DDO. You'd be hard pressed to the get marketing advisor of the whole company to get on the forums and explain themselves to you.

Welcome to the Internet.
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Old 11-06-2009, 11:11 PM   #32
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Re: Turbine's messages in e-mail

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Originally Posted by Chef Wubbie View Post
And for the tinfoil brigade, Turbine did not just hand over your email to these people, they gave them your name.

BlueHornet might be a great company, blah blah blah... At no point should an outside company have my email, my name, and a desire to track what I do without my knowledge. I have an agreement with Turbine, not BlueHornet. If this is Turbine's idea of protecting my privacy, I have real concerns about their ability to understand the word privacy.

How much more valuable is an email when you can attach it to a real name?
How much can they gather from the metrics?
Being able to use my ip address to figure out my geographical location.
Gee now we can sell the browsing habits of someone in the midwest, and use their name to see if they are on Facebook/MySpace/etc. and then we can add that metric to the browsing habits and compile more information.

So now that the first line of Turbine defenders has tried and failed to shut me up, would Turbine like to pull their heads out of the sand and try to make a pathetic statement about how this wasn't a bad thing? Because the more I find the worse this gets. The longer you ignore it, the more guilty you look.

Advertising is good. You actually got some people to come back.

How long are they going to stay when more people pay attention to BlueHornet tracking? It might be BlueHornet they have the problem with in the end... but handing your client data to a company who can profit from it, stupid stupid stupid stupid stupid. So you catch the blame, as you should.

So all these people telling me to chillax, how do you feel now? I only know you as your board name, BlueHornet knows your real name.

wubbie - the line for tinfoil hats forms to the left... some people might mock you but you might find them in line behind you in a little bit...
Seeing as its turbine's marketing team, not AC dev team, that is in charge of this issue, it's pointless complaining about it here when an email to the source would be better.
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Old 11-07-2009, 12:55 AM   #33
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Re: Turbine's messages in e-mail

Quote:
Originally Posted by Taomagicdragon_SC View Post
Seeing as its turbine's marketing team, not AC dev team, that is in charge of this issue, it's pointless complaining about it here when an email to the source would be better.
Or maybe I thought it was a wise idea to educate the users who might not understand the situation, and let them determine what their next option should be.

As it stands Turbine looks to be in violation of the EULA, TOS, and Privacy Policy by not providing things required by their agreement. Advance notice and opting out... you wrote it... maybe you should live up to it.

wubbie
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Old 11-07-2009, 08:04 AM   #34
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Re: Turbine's messages in e-mail

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Originally Posted by Chef Wubbie View Post
Or maybe I thought it was a wise idea to educate the users who might not understand the situation, and let them determine what their next option should be.

As it stands Turbine looks to be in violation of the EULA, TOS, and Privacy Policy by not providing things required by their agreement. Advance notice and opting out... you wrote it... maybe you should live up to it.

wubbie
You should send out a mass email and go on every server if your intention was to educate, you know only a fraction read these forums
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Old 11-07-2009, 11:25 AM   #35
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Re: Turbine's messages in e-mail

Quote:
Originally Posted by Chef Wubbie View Post
Or maybe I thought it was a wise idea to educate the users who might not understand the situation, and let them determine what their next option should be.

As it stands Turbine looks to be in violation of the EULA, TOS, and Privacy Policy by not providing things required by their agreement. Advance notice and opting out... you wrote it... maybe you should live up to it.

wubbie
Of course we are all concerned with our privacy and personal information. Who wouldn't be? But, in the electronic world of today it's getting harder and harder to maintain your privacy.

Not talking about this e-mail or Trubine in particular, I'd have to say that people are constantly having their privacy invaded by companies. I can think of one organization I joined in good faith that has a great reputation, and they gave my information, phone number, address, and who knows what else out to many of their affiliates.

What can we do about it? Don't give your information out at all if you're concerned about privacy. I actually have friends who won't go on the internet, or won't use their e-mail because they think it's the devil.

I have one e-mail adrees that I have never given out and it gets no spam. I have an e-mail on Gmail which gets 50+ spam per day. But, Gmail does a fantastic job of filtering out the spam with almost 100% accuracy. I have long given up on trying to have an e-mail that I actually use but does not get spam. It's almost impossible.

I could mention other things about today's privacy practices by large organizations but this is probably not the place for that.
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Old 11-07-2009, 07:06 PM   #36
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Re: Turbine's messages in e-mail

Thank you, Turbine!

That e-mail brought my original Patron back to the game to check things out.
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Old 11-08-2009, 02:01 AM   #37
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Re: Turbine's messages in e-mail

To many people are blaming me for having given Turbine my real email address.
Wacky idea... I'm actually smarter than you give me credit for.

What annoys me is my real name is now attached to these accounts.

That I have to deal with an outside company, who has a privacy policy I do not agree with, to remove my information from their records which was placed there without my consent.

That Turbine requires us to accept a EULA, TOS, and Privacy Policy that they can then just toss out the window?

I expected that some people might actually think sharing this information would be good and do that themselves... but whatever. Everyone seems to be bent on just telling me I'm wrong, I'm stupid, I should accept that a legal agreement shouldn't apply to the company that wrote it.

That it is somehow ok to let the people who aren't privacy aware get screwed over by this event by not letting them know what the ramifications are.

And when you think this is super special cool, check one of the last links in the email... this was a promotional campaign for MirkWood expansion they just coat tailed AC onto it.

We may disagree about things Turbine does in the game, but this is the real world. Its a legal agreement they wouldn't hesitate to use against us if the situation was reversed, and we are supposed to give them a free pass?

wubbie -
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Old 11-08-2009, 11:02 AM   #38
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Re: Turbine's messages in e-mail

I can't believe that after people complaining over and over how Turbine never does anything to improve the number of active people playing AC but when they do people have nothing better to do than complain about how they did it.
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Old 11-08-2009, 11:43 AM   #39
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Re: Turbine's messages in e-mail

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I can't believe that after people complaining over and over how Turbine never does anything to improve the number of active people playing AC but when they do people have nothing better to do than complain about how they did it.
Well, obviously they should have shut down a server (DT would be a good candidate for such things, best hardware), set up their own MTA(s) and mail this stuff out themselves - the one month without patches so the devs have time to set this up (and acquire all the skills needed to do so including the knowledge on how NOT to end up in every freemailers spamfilter) would surely be celebrated on this very forum.

Err, wait...
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Old 11-08-2009, 01:45 PM   #40
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Re: Turbine's messages in e-mail

Quote:
Originally Posted by Chef Wubbie View Post
To many people are blaming me for having given Turbine my real email address.
Wacky idea... I'm actually smarter than you give me credit for.

What annoys me is my real name is now attached to these accounts.

That I have to deal with an outside company, who has a privacy policy I do not agree with, to remove my information from their records which was placed there without my consent.

That Turbine requires us to accept a EULA, TOS, and Privacy Policy that they can then just toss out the window?

I expected that some people might actually think sharing this information would be good and do that themselves... but whatever. Everyone seems to be bent on just telling me I'm wrong, I'm stupid, I should accept that a legal agreement shouldn't apply to the company that wrote it.

That it is somehow ok to let the people who aren't privacy aware get screwed over by this event by not letting them know what the ramifications are.

And when you think this is super special cool, check one of the last links in the email... this was a promotional campaign for MirkWood expansion they just coat tailed AC onto it.

We may disagree about things Turbine does in the game, but this is the real world. Its a legal agreement they wouldn't hesitate to use against us if the situation was reversed, and we are supposed to give them a free pass?

wubbie -
Try suing them, or send them an email directly. I'm willing to bet it won't get very far. Not saying your complaint isn't valid, but you're directing your disgust at the wrong place.
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Last edited by Taomagicdragon_SC; 11-08-2009 at 01:48 PM.
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Old 11-09-2009, 11:25 PM   #41
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Re: Turbine's messages in e-mail

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Originally Posted by Taomagicdragon_SC View Post
Try suing them, or send them an email directly. I'm willing to bet it won't get very far. Not saying your complaint isn't valid, but you're directing your disgust at the wrong place.
Actually I think its a good place to start.

I am merely 1 annoyed customer, if the issues I raise concern more people then there are more annoyed customers. Turbine can only ignore so many customers. For every person who see's this and thinks its wrong only 1 in maybe 5 will take it that step further, and complain directly to Turbine.

If the community relations person can not be bothered to inform the superiors that there are some issues about this, the job is not being done well.

I've already emailed a series of questions to the privacy address, asking them to explain how this doesn't violate their agreement with their customers.

On the upside my email accounts associated with my Turbine accounts get used for nothing else, so if spam starts I'll have a real good idea of the source.

I never said advertising the game was bad, but the method used leaves quite a bit to be desired. It shows they made an attempt, but like most patches it really needed to be debugged and get a hotfix before it went live.

wubbie - no one still has an answer for why our names needed to be handed out....
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Old 11-10-2009, 07:54 AM   #42
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Re: Turbine's messages in e-mail

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Originally Posted by Chef Wubbie View Post
Actually I think its a good place to start.

I am merely 1 annoyed customer, if the issues I raise concern more people then there are more annoyed customers. Turbine can only ignore so many customers. For every person who see's this and thinks its wrong only 1 in maybe 5 will take it that step further, and complain directly to Turbine.

If the community relations person can not be bothered to inform the superiors that there are some issues about this, the job is not being done well.

I've already emailed a series of questions to the privacy address, asking them to explain how this doesn't violate their agreement with their customers.

On the upside my email accounts associated with my Turbine accounts get used for nothing else, so if spam starts I'll have a real good idea of the source.

I never said advertising the game was bad, but the method used leaves quite a bit to be desired. It shows they made an attempt, but like most patches it really needed to be debugged and get a hotfix before it went live.

wubbie - no one still has an answer for why our names needed to be handed out....
Just because no one answers you does not mean there are no answer nor does it mean nothing has been done. You claim at first to educate people, then that you want Turbine's marketing team to take notice. They don't owe an explanation to you, so long as either they fixed the "problem" (if any problem existed, in the first place) or end their relationship with bluehornet.

Continuing on demanding answers when none are entitled to you (if spam was to come it'd be there long before now) doesn't help anyone. Either their arrangement with bluehornet kept all of these aspects in mind in their deal or it didn't. I don't have any new influx spam and no one else I know does either. Again, not attacking your view only musing. Then again your conspiracy-dwelling leaves you without room to talk. That being said, you very well could be correct but your basing it off of a feeling. Most of us know how to protect our identity as well as to rid ourselves of spam. It's become engrained in our cyber-culture the same way many other things have.
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Old 11-10-2009, 09:00 AM   #43
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Re: Turbine's messages in e-mail

it did brought lot of old players back for 10th year and made them curious what new in the game.
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Old 11-10-2009, 11:06 AM   #44
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Re: Turbine's messages in e-mail

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it did brought lot of old players back for 10th year and made them curious what new in the game.
This is very true, at the same time, yeah turbine probably should have done this themselves instead of being lazy about it, but oh well, they have been busy, lets juts hope they don't make the same mistake again.
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Old 11-10-2009, 12:46 PM   #45
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Re: Turbine's messages in e-mail

Hornet problem?

http://www.getridofthings.com/get-rid-of-hornets.htm
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