Vista (and Win7) Info...Updated 8/4/2009 Please Read

Trident · 02-05-2007, 05:26 PM

The best I can do right now is tell you it is being worked on. We have placed some items in our knowledge base that have helped some folks make the game work running Vista. If you are putting a fresh install of the game on your Vista machine the version from the disk will not work, but the install from the download section of our website will get you around the issues caused by the use of IE7.

As far as we can tell the version of Vista that MS gave us to test on, was not the same as the release version. So we have had to start the testing process over again.

We will be getting out a Vista friendly version of the game as soon as we can, but right now I have no ETA for it.
__________________
Andy "Frelorn" Cataldo
AC Community Relations
Turbine, Inc

Frelorn · 02-28-2007, 04:37 PM

We know that some people running Vista are having trouble getting the game to launch. Please download the following .ZIP file and extract it in to your AC folder, then try launching the game. We cannot guarantee this will solve the problem for everyone, but this should help in many cases.

http://download.turbine.com/ac1/vist...7-2886-ac1.zip

Karch · 09-04-2007, 02:26 PM

AC should be able to launch without too many issues at this point, but patching still requires some modification. Try following these steps to get your installation of AC on Vista to update:

1) Vista Permissions:

Option A: disable UAC
1. Open Control Panel.
2. Under User Account and Family settings click on the "Add or remove user account".
3. Click on one of the user accounts, for example you can use the Guest account.
4. Under the user account click on the "Go to the main User Account page" link.
5. Under "Make changes to your user account" click on the "Change security settings" link.
6. In the "Turn on User Account Control (UAC) to make your computer more secure" click to unselect the "Use User Account Control (UAC) to help protect your computer". Click on the Ok button.
7. You will be prompted to reboot your computer. Do so when ready.

- *note* this is a temporary workaround. Running your computer with UAC permanently disabled is not recommended!

Option B: move the AC directory
- On Vista, you can simply drag the entire Asheron's Call directory out of the Program Files directory, into any other area of your hard drive. It will no longer require Admin privileges to patch, as long as it is in a common folder (for example, creating a directory such as C:\Games and putting all your non-Vista games into that directory is an easy workaround for any automated changes).

2) Run as Administrator

- by right-clicking the desktop icon for AC and selecting "Run as Administrator" from the pulldown menu, Vista should no longer stop AC from patching

3) Internet Security compatibility

- If you still cannot update, your Internet Security suite may not be compatible with AC. Some suites need to be configured, some need to be disabled, and some need to be removed for AC to function properly. Try searching for your particular suite to see what other players' results were with it.

Frelorn · 04-23-2009, 03:24 PM

It has come to our attention that Microsoft has issued a patch to Windows Vista, that should allow most Vista users to once again be able to play AC without issues related to Anti-Virus software!

The root of most issues players have been having can be found here.

By simply going here and downloading this patch, it appears Vista users will once again be able to play Asheron's Call!

We must emphasize that this is a patch for Vista users and it may not fix every issue, but it should help to resolve the majority of problems that Vista users have been having getting Asheron's Call to run with Anti-Virus Software!

Mirthgar · 08-04-2009, 02:06 PM

Quote:

Originally Posted by Frelorn

It has come to our attention that Microsoft has issued a patch to Windows Vista, that should allow most Vista users to once again be able to play AC without issues related to Anti-Virus software!

The root of most issues players have been having can be found here.

By simply going here and downloading this patch, it appears Vista users will once again be able to play Asheron's Call!

We must emphasize that this is a patch for Vista users and it may not fix every issue, but it should help to resolve the majority of problems that Vista users have been having getting Asheron's Call to run with Anti-Virus Software!

From initial reports it appears that this hotfix has been bundled into Service Pack 2 for Vista but that is unconfirmed but below are links for the 32bit/64bit SP2 downloads "just in case":

Download Service Pack 2 for Vista 32bit
Download Service Pack 2 for Vista 64bit